How A Company Achieves a 99.6% Customer Satisfaction Rating
September 12, 2019
HARD WORK IS THE ANSWER to that question. Most business owners ﬁnd it challenging to make every customer happy, especially if they service many customers. At Uniﬁed each job is an installation involving construction with multiple men, multiple crews and multiple products. Completing approximately 25 jobs per day, six days a week, Uniﬁed successfully installs 8,500 jobs per year. “There is no other company in our industry that completes as much work,” says Steven J DiMare, Chief Executive Ofﬁcer, Uniﬁed Window Systems, Inc.
Uniﬁed is extremely proud of its 99.6% satisfaction rating, according to the CEO. It takes hard work and a special commitment from their entire staff to achieve such results. Uniﬁed is open seven days a week and employs over 30 ofﬁce staff members, eight managers and three partners all working together to make each and every job go as smoothly as possible. Their staff can always be reached by telephone or email, and all ﬁve locations are always open to the public seven days a week. Uniﬁed knows all too well that most issues start with some sort of communication problem.
and installing windows, doors, siding and rooﬁng for over 30 years — and more
recently insulation and stonework — Uniﬁed has proved itself as one of the
leading home improvement companies in the Tri-State area.
ultimate secret to the company’s success revolves around the top quality
products sold for the absolute lowest prices. Manufacturers such as Owens
Corning, CertainTeed, Andersen and Pella have partnered with Uniﬁed to bring
the best installation practices directly to the homeowner.
For a free in-home estimate or a free in-home energy audit, call 888-631-2131, or visit one of their ﬁve showrooms to see full-size displays and get exact prices.